Cyberpunk 2077 devs offer refunds and apologize over game bugs CD Projekt REDAfter Cyberpunk 2077\u2019s extremely buggy launch, especially so on Xbox One and PlayStation 4, refunds are being offered by the game\u2019s develeopers CD Projekt Red. The much-anticipated release from CD Projekt RED, despite all its ambition, has been marred by bugs. PC players experience them too, but nothing on the scale of console players, especially those on the now 7-year-old PS4. From unplayable frame rates, 720p resolution, and bizarre graphical errors, it seems that either the old consoles are simply not up to spec to run the game, or it\u2019s just poorly optimized. First of all, Sony announced they would be making an exception to allow refunds to be processed for the game, even after the usual grace period, according to players on Reddit who have made requests. Since that time, the developers of the game have apologized and issued a refund offer to everybody who bought it for launch. \u201cPSA: Sony is issuing refunds even passed the 2 hour play time for digital games, if you file a refund claim and talk to a rep,\u201d a post on the Cyberpunk subreddit stated on December 13. It wasn\u2019t a straightforward process for this individual, who says they \u201chad to file a support claim online and sit on hold for over an hour to speak with someone.\u201d But, after doing so, Sony \u201cwere quick to issue the refund and then delete the game off my library.\u201d While others also managed to get a refund, after a long wait time on the phone, some have been denied instead. One successful player said: \u201cSpent an hour on the phone after being denied by Chatbot and I got my refund! Shout out to u\/SirPanic12 for the advice on mentioning the game crashing and not being able to progress further. That\u2019s pretty much all I had to say.\u201d It seemed to be a mixed bag though, of some players getting refunds and others not, in the Reddit thread. As noted by PushSquare, the PlayStation Store doesn\u2019t really have a refund policy, but \u201cexceptional circumstances\u201d will often give rise to refunds being processed. However, after a recent announcement from CD Projekt RED, it appears any player can apply for a refund if they\u2019re not happy with the current state of the game. CD Projekt RED speaks out on refunds Following on from that, CD Projekt RED apologized on Twitter for the current state of Cyberpunk 2077 on the previous generation of consoles. This apology also addresses fans who are disappointed with the title and are seeking a refund for their purchase. \u201cIf you\u2019re not pleased with the game on your console and don\u2019t want to wait for updates, you can opt to refund your copy. For copies purchased digitally, please use the refund system of PSN or Xbox respectively.\u201d This statement suggests CD Projekt RED have discussed refunds with Microsoft and Sony, making it easier for fans to claim their money back. The developers have also promised to add updates that will fix the issues on the PS4 and Xbox One in the near future. However, for players desperate to refund their copy of Cyberpunk, the process should now be a lot more simple.<\/p>\n","protected":false},"excerpt":{"rendered":"
Cyberpunk 2077 devs offer refunds and apologize over game bugs CD Projekt REDAfter Cyberpunk 2077\u2019s extremely buggy launch, especially so on Xbox One and PlayStation 4, refunds are being offered by the game\u2019s develeopers CD Projekt Red. The much-anticipated release from CD Projekt RED, despite all its ambition, has been marred by bugs. PC players […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-39634","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/39634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/comments?post=39634"}],"version-history":[{"count":0,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/39634\/revisions"}],"wp:attachment":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/media?parent=39634"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/categories?post=39634"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/tags?post=39634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}