Twitch streamers frustrated due to unexplained \u201cfraudulent charges\u201d bans Gage Skidmore, Wikimedia Commons \/ FreepikOn August 26, Twitch streamer \u201cshugikage\u201d was banned from the site after receiving bits from a fan who had allegedly used stolen a credit card \u2013 but she wasn\u2019t the only streamer to have suffered such a loss, with several other faces on the platform also facing bans for similar instances. In fact, eight streamers on the platform have received suspensions related to \u201cfraudulent charges,\u201d as told by a series of emails provided by Twitch following the bans. One of these streamers, going by the handle \u201cTucaWillow,\u201d received a suspension from Twitch in March 2018, after a viewer circumvented the site\u2019s policy on watching ads for bits by donating from multiple accounts. However, thanks to a subsequent article from Polygon covering the debacle, the issue was quickly resolved \u2013 a resolution that Tuca claims was only brought about thanks to the spotlight shone on the matter by media outlets. \u201cAt this point, it feels like Twitch is only responsive when\/if they are publicly called out, which is frustrating and the reason we\u2019ve been trying to reach out to someone,\u201d Tuca said of her ban. Yet, one year later, other streamers are still experiencing the same issue \u2013 all related to \u201cfraudulent charges.\u201d Twitch Affiliate \u201cChadTheCreatorRBX\u201d is one such streamer, who was indefinitely suspended from the site after receiving an \u201cunusually high donation\u201d from a viewer who was about to travel abroad for military service \u2013 a ban that effectively nixed a significant portion of his income. \u201cI have appealed three times,\u201d Chad explained. \u201cHowever, Twitch\u2019s responses come after two or three weeks of waiting. The responses appear to be automated, and replying to those has yielded nothing. I enjoyed streaming immensely and it helped pay for my food. I hope I can stream on Twitch again someday.\u201d Chad isn\u2019t alone: Twitch streamer \u201cmissp00pypants\u201d is also one of the ten aforementioned broadcasters hit by similar \u201cfraudulent charges,\u201d after a friend gifted her 100 subscriptions just after she became an Affiliate for the platform. \u201cI\u2019m just feeling pretty hopeless about the situation,\u201d she admitted. \u201cEven though I didn\u2019t have a large community from streaming, I\u2019m fairly well known in some larger streamer\u2019s channels, whether it be a mod or just from gifting subscriptions. That\u2019s why I\u2019m a bit desperate for my account back, to maintain what I\u2019ve already established.\u201d 500All in all, the streamers simply want an explanation for their suspensions instead of vague, automated replies \u2013 a system that is quickly making the broadcasters lose hope about their future prospects on the site. \u201cI just don\u2019t think any company of this size can allow an automated system to make these calls without some type of human double-check,\u201d TucaWillow said. \u201cAll the emails sent to Twitch are responded to with automated replies. \u2026You are talking about permanently banning people, and they can\u2019t even get one human being to look at their appeal? It\u2019s frustrating.\u201d While both Tuca and ShugiiKage\u2019s accounts have been restored, other streamers are still waiting for both an explanation and a chance at streaming on the platform: but with Twitch remaining tight-lipped on the subject, it looks like all these broadcasters can do is bide their time, while they continue to be punished for the actions of their viewers. A full list of Twitch streamers involved in the \u201cfraudulent charges\u201d circle of bans that reached out to Dexerto is as follows: TrvpPapi – missp00pypants – Azra4TUNISIA – RipDeenu – ChadTheCreatorRBX – naipeu – ninjaxluke – Irongod7 –<\/p>\n","protected":false},"excerpt":{"rendered":"
Twitch streamers frustrated due to unexplained \u201cfraudulent charges\u201d bans Gage Skidmore, Wikimedia Commons \/ FreepikOn August 26, Twitch streamer \u201cshugikage\u201d was banned from the site after receiving bits from a fan who had allegedly used stolen a credit card \u2013 but she wasn\u2019t the only streamer to have suffered such a loss, with several other […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-62209","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/62209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/comments?post=62209"}],"version-history":[{"count":0,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/62209\/revisions"}],"wp:attachment":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/media?parent=62209"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/categories?post=62209"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/tags?post=62209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}