Twitch is making changes to refunds in effort to combat \u2018chargeback\u2019 spree TwitchTwitch announced they\u2019re making changes to the subscription refunds process in an attempt to stop viewers from making illegitimate \u2018chargeback\u2019 refunds after 24 hours to troll streamers. For a long time now, a small portion of Twitch viewers have been exploiting the existing subscriptions refund process by doing what is known as a \u2018chargeback.\u2019 Essentially, they would subscribe to a streamer only to get a reaction from them and perhaps leave a text-to-speech comment, only to then request a refund within 24 hours and receive it without consequence. It\u2019s one of the oldest tricks in the book. However, it hurts streamers as much as it hurts the platform. So, to stamp it out once and for all, Twitch has decided to change their subscription refunds process to make it harder for people to do it. Hey creators! Thanks to your feedback, we have revamped our refund process to better prevent misuse. This will help us protect your revenue while allowing legitimate refunds to be handled quickly for those in your community who need them. \u2014 Twitch Support (@TwitchSupport) September 13, 2021 In Twitch\u2019s revamped subscription refund policies page, which can be found here, they state that users can still cancel subscriptions within 24 hours. However, they\u2019ve added a new refund review process to look at how often a user has requested refunds throughout their account\u2019s history. And if they\u2019re found guilty of trying to exploit the system, they could hand them a temporary or permanent ban. \u201cSubmitting excessive refund requests or attempting to abuse our refund processes is against Twitch\u2019s policies and could result in limited access to products or services and\/or suspension or termination of your account,\u201d they said. Many believe it\u2019s a step in the right direction. However, there\u2019s still much anger directed at Twitch for not prioritizing taking action against the influx of hate raids and follow bots on the platform. The consensus is that while the \u2018chargeback\u2019 issue was worth addressing, it pales compared to the severity of all the hate raids \u2013 which should be paramount. At the very least, it might be the next thing on their list.<\/p>\n","protected":false},"excerpt":{"rendered":"
Twitch is making changes to refunds in effort to combat \u2018chargeback\u2019 spree TwitchTwitch announced they\u2019re making changes to the subscription refunds process in an attempt to stop viewers from making illegitimate \u2018chargeback\u2019 refunds after 24 hours to troll streamers. For a long time now, a small portion of Twitch viewers have been exploiting the existing […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-62351","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/62351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/comments?post=62351"}],"version-history":[{"count":0,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/62351\/revisions"}],"wp:attachment":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/media?parent=62351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/categories?post=62351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/tags?post=62351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}