Customer claims Wendy\u2019s secretly downsized cups following \u201csurge pricing\u201d fail TikTok: thabigreddawgA Wendy\u2019s customer has claimed the restaurant chain secretly changed cup sizes following its failed \u201csurge pricing\u201d plan. On February 26, Wendy\u2019s CEO Kirk Tanner announced the fast food restaurant chain would be implementing a \u201csurge pricing\u201d system where the cost of food fluctuated depending on demand. The news did not go over well with customers and Wendy\u2019s quickly found itself on the receiving end of mass backlash. On the defensive, Wendy\u2019s claimed that \u201csurge pricing\u201d was never its intent but instead, the chain would use \u201cdynamic pricing\u201d starting in 2025. This means that while price adjustments could be made, current prices would remain as the upper limit. However, one customer has taken to TikTok to suggest Wendy\u2019s is saving costs elsewhere following the surge pricing fiasco \u2014 by downsizing its cups. Red, who goes by \u2018thabigreddawg\u2018 on TikTok, claimed on the social media platform that Wendy\u2019s changed its cup sizes after the \u201csurge pricing idea failed.\u201d \u201cYou know how they announced a little while back that they were gonna implement surge pricing, and then they immediately walked it back because people were like, \u2018f*** that, we\u2019re not doing that\u2019?\u201d she began. \u201cWell, around the same time that [Wendy\u2019s] said they weren\u2019t going to do that because people complained, I noticed that my small coffee \u2014 my small iced coffee from Wendy\u2019s \u2014 suddenly became child size.\u201d Admitting she was \u201cembarrassed\u201d to go to Wendy\u2019s enough to notice, Red said she eventually spoke to an employee who admitted that the cups had changed, meaning \u201cnow it\u2019s the old kid\u2019s size that\u2019s the small.\u201d Responding to one commenter claiming that Wendy\u2019s cups were \u201chuge,\u201d Red showed the tiny iced coffee she had received; \u201cTrust me, I\u2019m just as disappointed as you are\u2026 to be fair [I don\u2019t know] about their soft drink sizes, I only get their iced coffee.\u201d \u201cI\u2019m not upset about the change other than it was done in a shady way and don\u2019t think they lowered the price accordingly,\u201d she continued in the comment section. And Red wasn\u2019t the only one to notice \u201cshrinkflation\u201d at work, with one person writing, \u201cWendys has changed their cup sizes at LEAST 2x over the last year. For all items \u2014 drinks [and] frosty. I don\u2019t go often and am always surprised.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
Customer claims Wendy\u2019s secretly downsized cups following \u201csurge pricing\u201d fail TikTok: thabigreddawgA Wendy\u2019s customer has claimed the restaurant chain secretly changed cup sizes following its failed \u201csurge pricing\u201d plan. On February 26, Wendy\u2019s CEO Kirk Tanner announced the fast food restaurant chain would be implementing a \u201csurge pricing\u201d system where the cost of food fluctuated […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-70219","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/70219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/comments?post=70219"}],"version-history":[{"count":0,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/70219\/revisions"}],"wp:attachment":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/media?parent=70219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/categories?post=70219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/tags?post=70219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}