Finalmouse under fire for blaming customers for late orders in bizarre tweets Finalmouse have been criticised for blaming customers for delayed orders in a series of bizarre tweets posted on Thursday, January 3. Finalmouse are a technology company that claim to create the \u201cworld\u2019s best esports mouse,\u201d which is designed to feel light in players\u2019 hands, with their Ultralight Pro model said to weigh just 67 grams. The company also partnered with Twitch superstar Tyler \u2018Ninja\u2019 Blevins to create the Air 58 Ninja, with the streamer promoting the item on his social media accounts. Fans were unhappy with the design of the mouse, which they feel is just a recolored version of the company\u2019s other products. Some people who ordered the products have been unhappy with the length of time it has taken to receive their product, with a few stating that they had ordered their mouse at the start of December and were yet to receive any information about when it would arrive. In response to the criticism, Finalmouse tweeted that the orders would be fulfilled sooner than people thought, then turned their attention to their actual customers, saying: \u201cThe more you guys spam our customer support team, the harder it is for us to finish up. We got 1000 emails yesterday alone, and that takes five people away.\u201d Read More: When is the Xbox Scarlett coming out? Everything we know about the next generation of Xbox consoles – \u201cPlease, we ask you guys to be patient. People are coming up with paranoid theories on why they don\u2019t have their mouse, like we haven\u2019t made them or we sold them all at the pop-up shop. We are almost done, just be patient.\u201d Customers were not happy with the company\u2019s response to their complaints, with one stating that the company promised to keep in touch via email and text, and then failed to do so. Again. YOU said you would update us via email and text. YOU said you would release exact order numbers. YOU made these promises and did not keep them. Stop blaming your customers who have paid you already for wondering where there product is. (Outside of your processing period) \u2014 MrLeftOfCenter (@Potatobandit1) January 3, 2019 Finalmouse have refrained from commenting further on the criticism from customers, but it\u2019s likely this situation will rumble on as those who ordered a mouse grow increasingly unhappily at the service from the company.<\/p>\n","protected":false},"excerpt":{"rendered":"
Finalmouse under fire for blaming customers for late orders in bizarre tweets Finalmouse have been criticised for blaming customers for delayed orders in a series of bizarre tweets posted on Thursday, January 3. Finalmouse are a technology company that claim to create the \u201cworld\u2019s best esports mouse,\u201d which is designed to feel light in players\u2019 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-80851","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/80851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/comments?post=80851"}],"version-history":[{"count":0,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/80851\/revisions"}],"wp:attachment":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/media?parent=80851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/categories?post=80851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/tags?post=80851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}