How to fix EA\u2019s \u201caccount is invalid\u201d error on PS4, Xbox One, PC Electronic ArtsOver the past week, many have complained about being told their \u201caccount is invalid\u201d when trying to access their favorite EA games like Apex Legends or FIFA 20 on PlayStation 4, Xbox One, PC, and other platforms. Luckily, there\u2019s a simple fix: update your password. You want to sign in to your favorite EA game and get back to the grind. But, instead of a loading screen, you are met with a \u201cthis account is invalid\u201d screen and a prompt to visit EA\u2019s website to resolve the issue. From how many Tweets continue to pop up with complaints about the invalid account error, it\u2019s obvious that prompt is not enough. That\u2019s where we come in. https:\/\/twitter.com\/Toomey_Jordan\/status\/1253305016653398016 According to EA\u2019s help desk, the solution should be easy enough. Whether it\u2019s a problem with the developer\u2019s security framework or a concerted outside effort to breach users\u2019 data, tons of EA accounts have now been locked \u201cas a precaution because of potentially suspicious activity on the account.\u201d To remedy this, the first and simplest solution is to head over to EA\u2019s website and update your password. EA will then email you a link to reset your password. Once you\u2019ve received that email and followed its instructions, your account should become validated and your games should, once again, be accessible. If this fix doesn\u2019t work on the first try, customer service recommends that you wait 90 minutes and try again. @PlayApex I\u2019ve been told invalid account I have tried re-downloading APEX I have also attempted resetting my ea password I am unable to resolve this issue pic.twitter.com\/5trfjiHnGP\u2014 bruce aeron sanles (@whitedragon305) April 19, 2020 Now, if you don\u2019t have access to the email account your EA profile is linked to\u2014you can use this web form and link to a new email address. Or, if you don\u2019t remember which email you used, then this page can help figure that out. Finally, if none of the above solutions work, you can contact EA directly (using the aforementioned website link or via Twitter DM) and get the situation remedied with one of their agents. Hey there, Steven! Thank you for reaching out to us here on Twitter. I am truly sorry to hear that you are running into an invalid account error. When you get a chance please click on the link to DM us, and we can discuss the issue further. -Scooter https:\/\/t.co\/OlJJNY61yP \u2014 EA Help (@EAHelp) April 23, 2020 To do so, you must have the following information on hand: your account\u2019s original email address, all usernames tied to your profile, and the invoice numbers of games you\u2019ve purchased through Origin. Across PC, Xbox One, and PS4, those solutions should help solve the invalid account error.<\/p>\n","protected":false},"excerpt":{"rendered":"
How to fix EA\u2019s \u201caccount is invalid\u201d error on PS4, Xbox One, PC Electronic ArtsOver the past week, many have complained about being told their \u201caccount is invalid\u201d when trying to access their favorite EA games like Apex Legends or FIFA 20 on PlayStation 4, Xbox One, PC, and other platforms. Luckily, there\u2019s a simple […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-81809","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/81809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/comments?post=81809"}],"version-history":[{"count":0,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/posts\/81809\/revisions"}],"wp:attachment":[{"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/media?parent=81809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/categories?post=81809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dejan.au\/index.php\/wp-json\/wp\/v2\/tags?post=81809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}